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Unable to Download Metronic UI Kit After Purchasing All Access


Hi Team,

I recently purchased the All Access license package directly from your official website (not via ThemeForest). While going through the resources, I noticed there’s a Metronic Figma UI Kit available, which I’d like to download.

However, I’m unable to download it because it asks for a purchase code. Since I bought All Access directly from your site, I don’t see any purchase code but order ID which I tried but will not work.

Could you please assist me with access to the Figma file or guide me on how to retrieve the purchase code?


E
Emmanuel Ajao 1 month ago
Metronic Design
3 Answers
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Replies (3)

user
Sean Author1 month ago

Hi,

We have replied you to your email recently. If you need any further clarifications please do let us know.

Regards,
Sean


G
Guest 1 month ago
G
Guest 1 month ago

That's a bit of a snag! I appreciate you reaching out directly about the Figma UI Kit download issue. As an All Access customer via your website, you should definitely have access. Perhaps the system is mistakenly requesting a ThemeForest-specific purchase code. I'd recommend contacting support directly; referencing your order ID should quickly resolve this for ensuring you unlock everything.


Text formatting options
Submit
Here's a how to add some HTML formatting to your comment:
  • <pre></pre> for JS codes block
  • <pre lang="html"></pre> for HTML code block
  • <pre lang="scss"></pre> for SCSS code block
  • <pre lang="php"></pre> for PHP code block
  • <code></code> for single line of code
  • <strong></strong> to make things bold
  • <em></em> to emphasize
  • <ul><li></li></ul>  to make list
  • <ol><li></li></ol>  to make ordered list
  • <h3></h3> to make headings
  • <a></a> for links
  • <img> to paste in an image
  • <blockquote></blockquote> to quote somebody
  • happy  :)
  • shocked  :|
  • sad  :(
Text formatting options
Submit
Here's a how to add some HTML formatting to your comment:
  • <pre></pre> for JS codes block
  • <pre lang="html"></pre> for HTML code block
  • <pre lang="scss"></pre> for SCSS code block
  • <pre lang="php"></pre> for PHP code block
  • <code></code> for single line of code
  • <strong></strong> to make things bold
  • <em></em> to emphasize
  • <ul><li></li></ul>  to make list
  • <ol><li></li></ol>  to make ordered list
  • <h3></h3> to make headings
  • <a></a> for links
  • <img> to paste in an image
  • <blockquote></blockquote> to quote somebody
  • happy  :)
  • shocked  :|
  • sad  :(