I hope this email finds you well. I am writing to seek your assistance regarding a specific feature/design in the downloaded files.
I have been searching for the Dual List Feature/Design within the downloaded files, but unfortunately, I have been unable to locate it. Could you kindly provide me with information on where I can find this specific feature/design?
Thanks for your prompt response to our previous inquiry.
We recently purchased the Metronic V8 based on the understanding that it includes a dual list feature, as indicated in this link (https://preview.keenthemes.com/metronic/demo9/features/miscellaneous/dual-listbox.html). However, we are unable to locate this specific feature.
Could you kindly confirm whether the Metronic V8 indeed offers the dual list feature? If it is not available, we would greatly appreciate your guidance on initiating a refund for our purchase. We value your expertise and trust that you will provide us with clear instructions regarding the appropriate process.
Thank you for your attention to this matter.
We will add DualList support for Metronic v8 in the next update. If you can hold on a little bit longer you will get this feature as part of the next update v8.2.1. Anyways we 100% guarantee the refund. Please let us know your decision.
Thanks for the response
I request a refund for my recent purchase of Metronic V8.
Unfortunately, after thoroughly evaluating the product, I have come to the conclusion that it does not meet my current requirements. While I appreciate the features and functionality offered by Metronic V8, it falls short in addressing my specific needs.
However, I would like to express my interest in considering repurchasing the product in the future if there are significant updates or improvements that align with my requirements. Therefore, I kindly request that you notify me when the next update of Metronic V8 becomes available.
In the meantime, could you please provide me with detailed information on the procedure to process a refund? I would greatly appreciate your prompt assistance in this matter.
Thank you for your understanding and cooperation. I look forward to hearing from you soon.