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Warning message when downloading new copy of purchased theme


When I try to download an update of keen theme, a message appears saying "Sorry, you have reached your download limit for this file Go to shop"

Why ? Am I not free to download as many copies I need since I have a valid license?


D
D R 1 year ago
1 Answers
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Replies (1)

S
Sean Author1 year ago

Hi,

You should reach the marketplace support via themes@getbootstrap.com and request to reset the reached 50 downloads limit. You can also provide your order number and GitHub username so we can grant you the access to the private Keen repo.

PS: I set your post as "private" so you can provide your order id.

Regards.


Text formatting options
Submit
Here's a how to add some HTML formatting to your comment:
  • <pre></pre> for JS codes block
  • <pre lang="html"></pre> for HTML code block
  • <pre lang="scss"></pre> for SCSS code block
  • <pre lang="php"></pre> for PHP code block
  • <code></code> for single line of code
  • <strong></strong> to make things bold
  • <em></em> to emphasize
  • <ul><li></li></ul>  to make list
  • <ol><li></li></ol>  to make ordered list
  • <h3></h3> to make headings
  • <a></a> for links
  • <img> to paste in an image
  • <blockquote></blockquote> to quote somebody
  • happy  :)
  • shocked  :|
  • sad  :(
Text formatting options
Submit
Here's a how to add some HTML formatting to your comment:
  • <pre></pre> for JS codes block
  • <pre lang="html"></pre> for HTML code block
  • <pre lang="scss"></pre> for SCSS code block
  • <pre lang="php"></pre> for PHP code block
  • <code></code> for single line of code
  • <strong></strong> to make things bold
  • <em></em> to emphasize
  • <ul><li></li></ul>  to make list
  • <ol><li></li></ol>  to make ordered list
  • <h3></h3> to make headings
  • <a></a> for links
  • <img> to paste in an image
  • <blockquote></blockquote> to quote somebody
  • happy  :)
  • shocked  :|
  • sad  :(