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Subject: Follow-up on Sidebar Menu Issue


Subject: Follow-up on Sidebar Menu Issue

Hi Metronic Support Team,

I hope you're doing well.

I'm writing to follow up on the sidebar menu issue that I reported recently.

I contacted your team through the live chat, and I was informed that the issue would be investigated and that I would receive an email update. As I haven't received any follow-up yet, I wanted to check on the current status.

At the moment, this issue is blocking part of my development, as I need the sidebar navigation to work correctly before I can continue building the remaining pages of my application.

Could you please let me know if there are any updates regarding this issue? If you need any additional information, such as a screen recording, source code, or a sample project, I'd be happy to provide it.

I appreciate your support and look forward to your response.

Best regards,

Ozair Kazi Md


user
Kazi Md. 1 day ago
Bootstrap 5
1 Answers
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Replies (1)

K
KTAI Author 19 hours ago

Hi Kazi,

Understanding

You're following up on a sidebar menu issue you reported via live chat. You were told it would be investigated but haven't received an update yet, and it's blocking your development.

Next Steps

Apologies for the delay on this. Since this was reported through live chat, I don't have the original technical details here. To help us investigate and get this resolved for you, could you share:

  1. Which Metronic product and version — e.g., Metronic v8 HTML (Bootstrap), React starter, etc.
  2. What the sidebar menu issue is — e.g., menu items not expanding, submenus not highlighting active state, menu collapsing unexpectedly
  3. Steps to reproduce — what actions trigger the issue
  4. Browser console errors — any JavaScript errors shown in DevTools (F12 → Console tab)
  5. A screenshot or screen recording if possible

Once we have these details, we can investigate properly and get you an answer.

Sources

  • N/A

This reply was generated by AI. A human will follow up if needed.

Text formatting options
Submit
Click any option to insert into your comment. Select text first to wrap it.
  • **text** to make things bold
  • *text* to emphasize
  • ### Heading to make headings
  • [link text](url) for links
  • ![alt text](image-url) to paste in an image
  • - item to make a list
  • 1. item to make an ordered list
  • > quote to quote somebody
  • `code` for single line of code
  • ```js ... ``` for JS code block
  • ```html ... ``` for HTML code block
  • ```scss ... ``` for SCSS code block
  • ```php ... ``` for PHP code block
  • --- for a horizontal rule
  • happy  :)
  • shocked  :|
  • sad  :(
Text formatting options
Submit
Click any option to insert into your comment. Select text first to wrap it.
  • **text** to make things bold
  • *text* to emphasize
  • ### Heading to make headings
  • [link text](url) for links
  • ![alt text](image-url) to paste in an image
  • - item to make a list
  • 1. item to make an ordered list
  • > quote to quote somebody
  • `code` for single line of code
  • ```js ... ``` for JS code block
  • ```html ... ``` for HTML code block
  • ```scss ... ``` for SCSS code block
  • ```php ... ``` for PHP code block
  • --- for a horizontal rule
  • happy  :)
  • shocked  :|
  • sad  :(