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Purchased and got a bug


Hello,

I just purchased a template, payment went through and I received the invoice in my email. I got a bug though from Paddle, and I cannot download the template. What can I do now?


user
Dimitris Kotsakos 3 months ago
1 Answers
Text formatting options
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Here's a how to add some HTML formatting to your comment:
  • <pre></pre> for JS codes block
  • <pre lang="html"></pre> for HTML code block
  • <pre lang="scss"></pre> for SCSS code block
  • <pre lang="php"></pre> for PHP code block
  • <code></code> for single line of code
  • <strong></strong> to make things bold
  • <em></em> to emphasize
  • <ul><li></li></ul>  to make list
  • <ol><li></li></ol>  to make ordered list
  • <h3></h3> to make headings
  • <a></a> for links
  • <img> to paste in an image
  • <blockquote></blockquote> to quote somebody
  • happy  :)
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Replies (1)

user
Faizal Author3 months ago

Hi Dimitris Kotsakos,

I'm sorry to hear about the issue you're experiencing. Please try accessing the download page directly using the following link:

https://keenthemes.com/account/downloads

If you continue to encounter any problems, please let me know so I can assist you further.

Thank you.


Text formatting options
Submit
Here's a how to add some HTML formatting to your comment:
  • <pre></pre> for JS codes block
  • <pre lang="html"></pre> for HTML code block
  • <pre lang="scss"></pre> for SCSS code block
  • <pre lang="php"></pre> for PHP code block
  • <code></code> for single line of code
  • <strong></strong> to make things bold
  • <em></em> to emphasize
  • <ul><li></li></ul>  to make list
  • <ol><li></li></ol>  to make ordered list
  • <h3></h3> to make headings
  • <a></a> for links
  • <img> to paste in an image
  • <blockquote></blockquote> to quote somebody
  • happy  :)
  • shocked  :|
  • sad  :(
Text formatting options
Submit
Here's a how to add some HTML formatting to your comment:
  • <pre></pre> for JS codes block
  • <pre lang="html"></pre> for HTML code block
  • <pre lang="scss"></pre> for SCSS code block
  • <pre lang="php"></pre> for PHP code block
  • <code></code> for single line of code
  • <strong></strong> to make things bold
  • <em></em> to emphasize
  • <ul><li></li></ul>  to make list
  • <ol><li></li></ol>  to make ordered list
  • <h3></h3> to make headings
  • <a></a> for links
  • <img> to paste in an image
  • <blockquote></blockquote> to quote somebody
  • happy  :)
  • shocked  :|
  • sad  :(